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Return Policy

Return Policy

We hold ourselves to the highest of standards when it comes to your satisfaction. If you are not satisfied with your product, we do have a 30 day money back guarantee!

If you would like to request a refund or an exchange for your product, please contact us at 1-844-729-7790.

Our business hours are 9:00 am - 5:00 pm PST (not including holidays).

Please make sure to have your order number and the reason for your refund or exchange ready.

You must return your item to: 

Swan Packaging Fulfillment

c/o Honest Paws

415 Hamburg TurnpikeWayne, NJ 07470


Once we receive your package or tracking number, we will contact you to confirm your refund or exchange. We will do our absolute best to make sure you are satisfied with your order and service.

Let us know how we can help!